Mantra on Hay Perth

Excellent location just a very short walk to the red cat free bus which connects with the other free cat services. A medium walk to lots of shopping. Room was very spacious. Indoor pool is a nice relaxing end to a hot day. A comfortable bed and shower over the bath works well. Supplies in the room are topped up when you ask. We found asking reception easy and they were very helpful about our requests. I'm very happy to stay again. The location was great and made it easy to get anywhere.

Had a really pleasant 4-night stay with family in two apartment rooms during spring. Despite the building showing its age and word of management issues, I actually felt glad we chose this place. The rooms were comfortable and spacious. No problems with water or electricity. Fridge and cooking utensils are available (despite some somehow being left dirty). The veranda was peaceful and nice too. The reception was really friendly as well, although there's this feeling they're overwhelmed. The restaurant seemed to be going through renovations. Didn't try the swimming pool as well. What's most amazing is the location. From here, it's easy to go anywhere around Perth's CBD. It's close to the mall, the bus stops, parks and supermarkets. Just a little walk can take you to the riverside too.

This hotel has no security. Throughout multiple nights we experienced violent fights; screaming and slamming of doors, people running from room to room and even someone attempting to throw themselves from an 8th floor balcony. We were too scared to leave our rooms in case of violence. There is no security, and front desk is closed from 5pm, so there was no one to contact besides the police. In response to our complaints the next day, the hotel's solution was to offer a $50 refund - even though we had booked a 10 day stay. And regardless of our, and other's, complaints, fights and screaming continued the following night. It appears that people were wandering in from off the street and moving about the building freely - exiting the elevator on random floors, following after guests. Very basic rooms, furniture is old and outdated, looks as if some furniture has been removed and not replaced. Rooms reek of musk and mould this is not helped by the fact that windows are bolted shut and cannot be opened. As a result, air conditioner must be used constantly, which also emits a mouldy and rotting smell. Rubbish is not removed from rooms, guests must take their own rubbish to the basement for disposal. Otherwise, it is left to pile up for entire stay. Very disappointing, we thought that the 4 star rating on google and other hotel booking sites would indicate a high standard, but that was not the case. Good location and easy access to bus stop. Do not stay here.

Service from the reception staff was amazing but unfortunately when arriving at the room we encountered a slept in bed and dirty towels on the bathroom floor, we called reception and they said they only clean once a week and that room had been marked as cleaned, they were very apologetic and moved us to a new room. We had a 2bedroom apartment which was very spacious but very tired and needs alot of maintenance, even the new room wasn't all that clean, I've seen cleaner facilities in a backpackers, very unacceptable for $260 per night. Owner definitely needs to lift their game on this cause it could be an amazing hotel that people would want to come back too. Unfortunately I would never return or recommend to anyone. I would have demanded a refund if I was staying longer than a night and stayed at another hotel.

Room was clean and comfortable, place is ready for some love, showing signs of wear. No breakfast facilities, no in house restaurant. Was ok stay for work purposes.