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- About Us -
We're here for you. How we can help achieve your NDIS STA goals

Who is Habitability?

Habitability is a premium short-term accommodation and support service provider that specialises in serving eligible NDIS participants.

Our Mission

To work with NDIS participants to create personalised packages that meet their needs, goals, and aspirations, while providing exceptional service and support.

Our Company

Habitability was founded by Director Steve Smith, who has extensive experience in the mental health system. Steve’s passion for creating an accommodation service that caters to the unique needs of NDIS participants led him to partner with a like-minded collaborator, and together they established Habitability in 2021. We have since partnered with some of Australia’s top-rated four and five-star hotels and resorts to provide innovative and refreshing STA options for NDIS participants.

Our Vision

To be the leading provider of premium short-term accommodation and support services for NDIS participants, offering experiences that empower and inspire.

Key Objectives

1. To provide a seamless and personalised experience for NDIS participants, programme and plan coordinators, and accommodation partners.
2. To offer a range of experiences and opportunities that matter most to our customers.
3. To increase the independence of NDIS participants while ensuring they retain and exercise their choice and control.
4. To continuously improve our services and offerings to meet the evolving needs of our customers.
5. To be a socially responsible and sustainable business that contributes positively to the community.

Our Difference

Sydney NDIS participant and carer share a joyful moment during a fun activity. Explore inclusive experiences with habitability, promoting disability-friendly adventures in Sydney.
One of our NDIS participants sharing a joyful moment during their Sydney Bridge Climb. Come and experience a range of unique capacity building STA/Respite experiences with us!

What sets us apart is our focus on the individual NDIS participant. We have created an inclusive model that respects and champions the individual, promoting choice and control while ensuring due diligence with our intake/client assessments/eligibility/risk and accessibility requirements. We work closely with our clients’ plan managers to ensure adherence to the NDIS guideline requirements and expectations.

Our goal is to facilitate memorable STA experiences that empower our clients to achieve their goals, both present and future. We strive to take them to a place of aspiration, where they can grow and develop as individuals.

As a NDIS Provider, we are committed to growing our knowledge base within the STA/respite framework. We continuously research the services our competitors offer and seek feedback from NDIS participants, their support coordinators, and plan managers.

We provide an evolving, innovative, and inclusive STA respite model that offers both value for money and choice and control, coupled with an inclusive, co-working, client experience.

Our clients have praised us for our compassion, kindness, and excellent service. We make the process easy and enjoyable, sourcing appropriate accommodation and taking care of all requests and bookings.

At Habitability, we are dedicated to providing exceptional service and empowering our clients to achieve their goals.

What is Habitability?

Habitability is a premium short-term accommodation and support service provider that specialises in serving eligible NDIS participants.

Our Vision

To be the leading provider of premium short-term accommodation and support services for NDIS participants, offering experiences that empower and inspire.

Our Mission

To work with NDIS participants to create personalised packages that meet their needs, goals, and aspirations, while providing exceptional service and support.

Key Objectives

1. To provide a seamless and personalised experience for NDIS participants, programme and plan coordinators, and accommodation partners.
2. To offer a range of experiences and opportunities that matter most to our customers.
3. To increase the independence of NDIS participants while ensuring they retain and exercise their choice and control.
4. To continuously improve our services and offerings to meet the evolving needs of our customers.
5. To be a socially responsible and sustainable business that contributes positively to the community.

Our Company

Habitability was founded by Director Steve Smith, who has extensive experience in the mental health system. Steve’s passion for creating an accommodation service that caters to the unique needs of NDIS participants led him to partner with a like-minded collaborator, and together they established Habitability in 2021. We have since partnered with some of Australia’s top-rated four and five-star hotels and resorts to provide innovative and refreshing STA options for NDIS participants.

Our Difference

What sets us apart is our focus on the individual NDIS participant. We have created an inclusive model that respects and champions the individual, promoting choice and control while ensuring due diligence with our intake/client assessments/eligibility/risk and accessibility requirements. We work closely with our clients’ plan managers to ensure adherence to the NDIS guideline requirements and expectations.

Our goal is to facilitate memorable STA experiences that empower our clients to achieve their goals, both present and future. We strive to take them to a place of aspiration, where they can grow and develop as individuals.

As a NDIS Provider, we are committed to growing our knowledge base within the STA/respite framework. We continuously research the services our competitors offer and seek feedback from NDIS participants, their support coordinators, and plan managers.

We provide an evolving, innovative, and inclusive STA respite model that offers both value for money and choice and control, coupled with an inclusive, co-working, client experience.

Our clients have praised us for our compassion, kindness, and excellent service. We make the process easy and enjoyable, sourcing appropriate accommodation and taking care of all requests and bookings.

At Habitability, we are dedicated to providing exceptional service and empowering our clients to achieve their goals.

What is Habitability?

Habitability is a premium short-term accommodation and support service provider that specialises in serving eligible NDIS participants.

Our Vision

To be the leading provider of premium short-term accommodation and support services for NDIS participants, offering experiences that empower and inspire.

Our Mission

To work with NDIS participants to create personalised packages that meet their needs, goals, and aspirations, while providing exceptional service and support.

Key Objectives

1. To provide a seamless and personalised experience for NDIS participants, programme and plan coordinators, and accommodation partners.
2. To offer a range of experiences and opportunities that matter most to our customers.
3. To increase the independence of NDIS participants while ensuring they retain and exercise their choice and control.
4. To continuously improve our services and offerings to meet the evolving needs of our customers.
5. To be a socially responsible and sustainable business that contributes positively to the community.

Our Company

Habitability was founded by Director Steve Smith, who has extensive experience in the mental health system. Steve’s passion for creating an accommodation service that caters to the unique needs of NDIS participants led him to partner with a like-minded collaborator, and together they established Habitability in 2021. We have since partnered with some of Australia’s top-rated four and five-star hotels and resorts to provide innovative and refreshing STA options for NDIS participants.

Our Difference

What sets us apart is our focus on the individual NDIS participant. We have created an inclusive model that respects and champions the individual, promoting choice and control while ensuring due diligence with our intake/client assessments/eligibility/risk and accessibility requirements. We work closely with our clients’ plan managers to ensure adherence to the NDIS guideline requirements and expectations.

Our goal is to facilitate memorable STA experiences that empower our clients to achieve their goals, both present and future. We strive to take them to a place of aspiration, where they can grow and develop as individuals.

As a NDIS Provider, we are committed to growing our knowledge base within the STA/respite framework. We continuously research the services our competitors offer and seek feedback from NDIS participants, their support coordinators, and plan managers.

We provide an evolving, innovative, and inclusive STA respite model that offers both value for money and choice and control, coupled with an inclusive, co-working, client experience.

Our clients have praised us for our compassion, kindness, and excellent service. We make the process easy and enjoyable, sourcing appropriate accommodation and taking care of all requests and bookings.

At Habitability, we are dedicated to providing exceptional service and empowering our clients to achieve their goals.

Our Team

Our team at Habitability is made up of professionals from various backgrounds in health, social care, mental health, disability, travel, and hospitality sectors. We take pride in providing exceptional care and client experience, and we believe that our clients deserve the best. With extensive experience in NDIS service provision, social work, and disability care, our compassionate team is always ready to assist clients in achieving their aspirations and taking them to new heights.

Who are we

Habitability is an organisation of caring and committed professionals who are available to work with you on building an STA package to remember and treasure. Our team of experts know that every individual has different needs, goals, and aspirations. And whatever they are, we will help you bring them to life.

Meet the team and learn more about how we can help.

Jade Smith

 Operations Manager

Janette Varley

STA Coordinator

Louise Smith

Intake & Assessment Coordinator

Steve Smith

 Managing Director of Habitability

Sean Weatherburn

STA Case Manager

Krystan Thompson

STA Case Manager

Jade Smith

Jade Smith

Operations Manager

janette

Janette Varley

STA Coordinator

louse-smith

Louise Smith

Intake & Assessment Coordinator

steve-smith

Steve Smith

Managing Director of Habitability

Sean Weatherburn - STA Case Manager

Sean Weatherburn

STA Case Manager

Krystan Thompson - STA Case Manager

Krystan Thompson

STA Case Manager

Why choose Habitability

Habitability is the first choice for NDIS participants requiring STA and travel because we offer personalised packages that meet their needs, goals, and aspirations, while providing exceptional service and support.

Our team of experts, with experience in health, social, and travel industries, ensures the best experience for our clients. We work with participants, programme and plan coordinators, and accommodation partners to provide a seamless experience.

Our range of experiences and opportunities, combined with our commitment to increasing the independence of NDIS participants while ensuring they retain and exercise their choice and control, makes us the ideal choice for those seeking premium short-term accommodation and support services

Our 5 Point Guarantee
1. Personalised packages tailored to meet the needs, goals, and aspirations of NDIS participants.
2. Exceptional service and support from a team of experts with experience in health, social, and travel industries.
3. A range of experiences and opportunities that matter most to our customers.
4. Increased independence for NDIS participants while ensuring they retain and exercise their choice and control.
5. Continuous improvement of our services and offerings to meet the evolving needs of our customers.

Our personalised packages are designed to meet the needs, goals, and aspirations of individuals with disabilities. We work with some of Australia’s finest hotels, resorts, and accommodation providers to offer a range of experiences and opportunities that matter the most to our customers.

Our team of experts, with experience in health, social, and travel industries, ensures the best experience for our clients.

We don’t sell vacations, we sell experiences.

As an NDIS participant, if you meet the eligibility criteria of STA/Respite, you are able to use your funding for STAy’cations. Our expert team will work with you to identify and create opportunities to meet your goals and aspirations. We can help you increase your independence while ensuring that you retain and exercise your choice and control.

Our USP is our team of experts, who between us have a wealth of knowledge and experience in health, social, and travel industries, ensuring the best experience for our clients. We work with participants, programme and plan coordinators, and accommodation partners to provide a seamless experience.

The NDIS supports people with a permanent and significant disability that affects their ability to take part in everyday activities. It provides greater choice and control over how and when people receive support and aims to ensure the support needed is received over a person’s lifetime. The Australian Government has promised to develop an NDIS Participant Service Guarantee to support positive participant experiences with the National Disability Insurance Scheme. The demand for NDIS services is high, with the Australian Government recognising the need to support business and workforce development while the market transitions and matures.

Habitability is the first choice for NDIS participants requiring STA and travel because we offer personalised packages that meet their needs, goals, and aspirations, while providing exceptional service and support.

Our team of experts, with experience in health, social, and travel industries, ensures the best experience for our clients. We work with participants, programme and plan coordinators, and accommodation partners to provide a seamless experience.

Our range of experiences and opportunities, combined with our commitment to increasing the independence of NDIS participants while ensuring they retain and exercise their choice and control, makes us the ideal choice for those seeking premium short-term accommodation and support services

Our 5 Point Guarantee
1. Personalised packages tailored to meet the needs, goals, and aspirations of NDIS participants.
2. Exceptional service and support from a team of experts with experience in health, social, and travel industries.
3. A range of experiences and opportunities that matter most to our customers.
4. Increased independence for NDIS participants while ensuring they retain and exercise their choice and control.
5. Continuous improvement of our services and offerings to meet the evolving needs of our customers.

Our personalised packages are designed to meet the needs, goals, and aspirations of individuals with disabilities. We work with some of Australia’s finest hotels, resorts, and accommodation providers to offer a range of experiences and opportunities that matter the most to our customers.

Our team of experts, with experience in health, social, and travel industries, ensures the best experience for our clients.

We don’t sell vacations, we sell experiences.

As an NDIS participant, if you meet the eligibility criteria of STA/Respite, you are able to use your funding for STAy’cations. Our expert team will work with you to identify and create opportunities to meet your goals and aspirations. We can help you increase your independence while ensuring that you retain and exercise your choice and control.

Our USP is our team of experts, who between us have a wealth of knowledge and experience in health, social, and travel industries, ensuring the best experience for our clients. We work with participants, programme and plan coordinators, and accommodation partners to provide a seamless experience.

The NDIS supports people with a permanent and significant disability that affects their ability to take part in everyday activities. It provides greater choice and control over how and when people receive support and aims to ensure the support needed is received over a person’s lifetime. The Australian Government has promised to develop an NDIS Participant Service Guarantee to support positive participant experiences with the National Disability Insurance Scheme. The demand for NDIS services is high, with the Australian Government recognising the need to support business and workforce development while the market transitions and matures.

How We Work Within the NDIS STA Framework

Habitability works within the NDIS STA framework by designing tailored NDIS STA packages for participants based on their individual needs, goals, and aspirations. NDIS participants can use their funding for STA/Respite or “Getaways” under the core supports of their NDIS Plan.

When participants, support coordinators, and plan managers contact Habitability, the team conducts a comprehensive due diligence assessment that encompasses intake, eligibility, and risk assessments, in addition to accessibility assessment if required. From there, they work on designing a tailored package that meets the participant’s needs, whether it be a resort in a tropical location that helps build confidence in a new environment or a bustling city apartment that helps improve independent living skills.

Habitability is all about helping participants achieve their goals, whether it’s increasing social connections, enhancing confidence in participating independently in the community, or maintaining healthy family relationships. They strive to set a high standard for their participants and exceed expectations.

Participants can speak with the STA Booking Manager to discuss their options based on their NDIS funding.

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