Oaks Hotels Australia presents the Oaks Townsville Metropole Hotel, a leading STA accommodation choice for short-term NDIS funded stays. This hotel is designed to cater to guests with disabilities, providing spacious and fully serviced apartments for a comfortable stay. It’s inclusive of Wi-Fi, ensuring easy online access for all guests. The hotel’s swimming pool and gym are accessible, promoting active lifestyles. On-site parking is available, simplifying travel arrangements. The hotel also features a restaurant and a tour desk, adding convenience to your stay. Located at 81 Palmer Street, Townsville QLD 4810, Oaks Townsville Metropole Hotel is your go-to destination for affordable, disability-friendly accommodation.
Add Review
Read More Reviews
Tammy McGrath
a month agoMy room was clean and tidy. The rooms are tidied daily, which was a pleasant surprise. The pool is nice, however not heated, and located in the shade for most of the day, so it can be a bit cold. Location is good with places to eat just a couple of minutes walk down the road. I will say during my stay there was a fair amount of renovations going on in the neighbouring buildings so a little bit of noise. Overall, it was a nice stay.
Shannon Dillon
in the last weekFilthy. This place smells of mould. Mould all through the bathroom. Carpet and couch was disgusting, toenail clippings and stains everywhere. Things were ‘tidy’ but not clean. Not family friendly rooms. Microwave was on a lean and fridge wasn’t very cold. Had no home feel about it at all.
Chloe-Rose Raleigh
2 months agoHotel was ok. It is in an odd location and staff were very disinterested in working there. Room was outwardly clean but had grime and dirt in corners. Also had quite a dusty smell. Bed was comfortable.
Caitlin Jarvis
2 months agoDO NOT STAY HERE IF YOU ARE ASTHMATIC Rooms have a dank musty smell. We hoped it was just the room we were in but it didn't get better when we changed rooms. On entering the room we had to immediately turn off the aircon because we couldn't breathe and open the door. There was no fly screen on the door either and sitting on the balcony was just as bad with the amount of dust. Inside the room there was visible dust, water damage and black mould. My partner and I are only mildly asthmatic and had to use a puffer multiple times each during our 1 night stay. We even had to sleep with our pillows at the other end of the bed just to try get away from the walls and other furniture. We were booked to stay here for 1 night prior to going to magnetic island and 1 night after but we immediately cancelled the second night and booked elsewhere.
Elyse Heyn
4 months agoHonestly would not recommend to anyone. Room was not ready half an hour after check in time and because of that I think they skipped most of the cleaning. The bathroom was filthy and stank of poo. The toilet was disgusting and stained yellow. The carpets were stained and looked liked they hadn't been vacuumed in months. The whole stay was unbearable due to the constant poo stench in the bathroom - couldn't wait to check out. To call this 4 star is surely a joke.