Oaks Sydney Goldsbrough Suites

If you like heritage buildingstaff, you will love the hotel. It has great character and I personally loved the architectural features of the hotel. The rooms have all the amenities and extremely high ceiling, but I felt the room looked a bit tired. Location is excellent only a few minutes walk from Darling Harbour. I staff are very friendly and helpful

I did contact the Oaks Sydney Team to resolve my concerns before posting this publicly, but they were ignored hence this review. My stay at Goldbrough suites has been very disappointing. Your website images are misleading and not representative of the apartment facilities you provide (well from room 410 in this case). On two separate occasions during my stay with the a fellow colleague, we contacted reception for additional towels/ rubbish bags given the duration of our stay. This was ignored on both occasions, and we sourced our own towels and additional rubbish bags. Furthermore, the person from room 411 who knocked on our door at 10pm one night, and told us to “keep it down” when we were simply communication at a talking volume. Just now (10pm again) they banged on the wall. I can say with confidence that this was inappropriate - the volume of two people talking is not asking for too much from an apartment suite. It seems like this may be a permanent residence for the people in room 411 ? Given the above, I feel your level of service and facilities need to be addressed and are unacceptable (electrical extension cords are a safety issue, as well as flickering lights, sound proofing). Access to having rubbish removed is a safety issue and unacceptable. I would not recommend Oaks Sydney Goldsbrough based on how it portrayed on its website and how my genuine concerns were handled

5 of us stayed here and we had a 2 bedroom, 2 bathroom apartment on the penthouse floor. It was comfortable but needs an update. Carpets look dirty and kitchen felt sticky. Bathrooms were ok but could do with a bit of maintenance as towel hooks were missing from the door. Reception staff were very helpful and friendly. Not as close to the main part of Darling Harbour that I hoped but we were able to get around easily. Would stay again if they did some updates.

DO NOT STAY HERE! We are on night 2 of 2 here and it is awful, we complianed immediately on arrival but they said there was a no cancellation policy. It is noisy in both the bedroom from the corridor and the lounge area from the road. Getting to and from the city is a maze. The fittings are so dated and worn it's unbelievable we've been charged over $300 a night for this! Do not believe the positive reviews. See Pics of what you'd find in your room.. and this was the better of 2 we looked at!!

Very good value. We were a party of 4, we had a 2 bedroom 2 bathroom apartment on the penthouse floor. It was quiet, clean and comfortable. We had a lovely view from the sitting room and main bedroom. Reception staff were pleasant, helpful and friendly. All members of our party would choose this accommodation again.