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Hotel $1,325.00 - $100.00

Oaks Mackay Rivermarque Hotel

55/63 River St Mackay 4740 Queensland

Oaks Hotels Australia presents Oaks Mackay Rivermarque Hotel, a premier choice for STA accommodation. This centrally located hotel in Mackay offers a range of features suitable for people with disabilities seeking short-term NDIS funded accommodation. Each apartment is equipped with deluxe appointments and finishes, modern kitchens or kitchenettes, and full laundry facilities, ensuring a comfortable stay. The spacious lounge and dining areas provide ample room to move, while inclusive Wi-Fi and Foxtel keep guests entertained. The hotel also features air conditioning for comfort and private balconies, offering stunning city and river views. Oaks Mackay Rivermarque Hotel is not just an accommodation, it’s a haven for those seeking accessible, comfortable and well-equipped STA accommodation.

Location

Google Reviews

4.0
285 reviews
  • Tom The Toaster
    Tom The Toaster
    a month ago

    Overall, pretty alright hotel, location is fantastic and is within walking distance of everything you could possibly want. Hotel was a little run down though, lamp in my room was broken and the other one didnt work for some reason? Also on top of that, lukewarm showers. Like, the bare minimum you expect is to be able to take a nice hot shower. Likely wont be back.

  • corrie sarafl
    corrie sarafl
    4 months ago

    Stayed one night, was disappointed for the price. Overall, found the entire establishment a little run down and worse for wear. The guest chairs in the lobby area are faded and worn. Pool area courtyard looked a little sad. Scattered with cigarettes and bottle tops in what has potential to be a nice raised garden bed. The room was clean enough but being on the 8th floor with windows facing the sun, the AC could not compete with the glare and heat through the windows. Had to put the AC on 18 degrees and it still could not cool the room down from midday until early evening the room felt like a sauna. Walking out to car on level one to access parking and there was an old dirty mattress shoved into a side wall, not a good look. Has potential to be a great establishment but overall feels a little run down. Location is great, close walking to shops and local attractions.

  • Trudy Cairns
    Trudy Cairns
    2 weeks ago

    One of the better Oaks I've stayed in. Rooms are a little tired. The eatery was not operating on the weekend. Reception was efficient, with a hydration station which was very welcome.

  • Bek McKinnon
    Bek McKinnon
    3 months ago

    We were booked in for 2 nights as my partner was meant to have shoulder surgery. We stayed the first night of our booking however the Mater Hospital cancelled the surgery due to the pending cyclone (Kirrily) and although it was not due to hit Mackay there was a dangerous and potentially life threatening flood warning from the BOM and the local Council so we decided to travel home rather then potentially being stuck in Mackay. We contacted Agoda to assist in obtaining a refund and they were very helpful however Oaks rejected the request for the refund. Oaks do not care about the lives and safety of their guests and they need to have a look at their policies to include such weather events that are completely out of their control. Will never stay again nor recommend this hotel and would rather stay elsewhere

  • Georgia Ramsamy (GG)
    Georgia Ramsamy (GG)
    8 months ago

    Highlights: The staff were lovely during my stay! Very friendly front desk. The location is great and on site parking is available. Lovely view from the balcony and quieter than I expected. Beds/pillows were relatively comfortable. Cupboards and mirrors in each room. Spacious bathroom and comfortable living area. Lowlights: I stayed in room 610 on level 6 (if I remember correctly.) the ventilator in the main bathroom is hanging on for life. Will likely fall out soon. The table had mould underneath the glass top. The dryer is ridiculously loud. Most of the internal doors couldn’t be locked. I felt like it was very poor value for money. The restaurant/bar downstairs needs to update its opening times as the info on the outside of the building is not correct.

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