Mantra Lorne

We stayed in Mantra Lorne for our Anniversary. The experience was good overall, our apartment was nice, hotel amenities were good and views were good. We stayed in one bedroom apartment which was quite good. But the bathroom needed to be more clean. The bathtub had various insects, flies and mosquitoes. Dental kit was missing which was provided when asked for. We found the room a bit overpriced. We had fun time in the swimming pool and sauna. The beach was right at the back so we enjoyed spending time there. The buffet breakfast had quite nice options as well. The staff was nice and friendly. And there was free wifi also which is loved by all.

Beautiful location, staff exceptional and room was perfectly positioned. Our stay was wonderful and exactly what we were looking for. The staff were fantastic, especially the lady who helped me with my booking. Be aware that the restaurant attached to the hotel was very disappointing. The only thing I could comment on for improvement would be the cleanliness and the outdated rooms.

Perfect location, perfect apartment & perfect service. Stayed in a 1 bedroom apartment with ocean views. Very clean & modern & loves the bathroom. Full amenities in kitchen. What I loved most is full sized shampoo, conditioner and body wash. Can't wait to stay again.

This is not my first time to Lorne however I have to review Mantra on their service we received on our check in. On Friday we arrived to our booked Roomwe got a room and when me and my partner looked at the room we didn't like the room and went back to reception. We did noticed they where busy at mantra with some seminar a lot people their and gather they might be fully booked. We explained to the front desk we where not entirely happy with the room . As the front desk staff explaining to us they might not be able to accommodate us with another room due to fully booked the front desk Manager with the name Ramona stepped forward hearing what was discussed. She said wait let's see if she could assist. To found a solution Wow in 6 min she done her magic and indeed found a better room with a stunning sea view. I have to say all the staff at Mantra was really nice however I have to say Ramona stood out here. Me and my partner want personally say thank you to your remarkable hard working staff at Mantra Lorne your guys are stars keep up the good Work.

Reason to write a review after we had informed the condition of the room cleanliness, how the reception staff taken on board ( don’t care attitude) There were green fungus in the grouting. There were coffee and tea in the room, no milk. Room was noisy when someone walk on the corridor, can hear stomp stomp and people walking ( wooden floors ) That was not a nice experience