Mantra Legends Surfers Paradise

Nice hotel. The check-in was very quick, the staff behind the counter very friendly. We checked in and went for a walk around Surfers as it was my girlfriends first time there. So much to see and do and The Matra was very central and easy walking distance to everything we wanted to see. The room was very nice large, small kitchenette and balcony. Very comfortable, some of the finishes are starting to show their age but overall it was a very nice room. We ate out that night but went and had a couple of drinks at the bar before heading out. The person serving behind the bar seemed like she didn't want to be there and was a bit disinterested, but we didn't let that bother us. The lobby and pool area are very nice we didn't swim but a few people did and seemed to enjoy the pool. Breakfast was standard buffet breakfast fare, nice, plentiful and hot. The pancake station was very popular. Definitely go back to stay again when we are back in town.

Stayed for a weekend. The corner studio room on the 17th floor had great views over the river/canals. The room was spacious and well appointed with a kitchenette, king bed, and small balcony. Ample places to recharge devices. Good selection of teas provided. The only negative is that the bathroom is on the small side with the toilet half behind the door. The shower over the bath has a water saver shower head, but the water was hot. Like that it has a pull out washing line over the bath and plenty of toiletries in dispenser bottles. Reception, housekeeping, and restaurant staff were very welcoming, as were some but not all bar staff. A very good buffet breakfast and other smaller options are also available. The location is terrific, just a short stroll to the beach, tram and some restaurants and shops. Sitting poolside is very pleasant, but I didn't take a dip, so I can't comment too much on that.

Neat and clean environments and good location. Our 4 nights stay was enjoyable and hassle free. Clean swimming pool with a small jacuzzi for kids. Sumptuous buffet breakfast is available which was included in our package. A very clear and scenic view of the beach was visible from our room at 20 level. A minus aspect was the person at the Tales Bar. I had a voucher for two free drinks. This guy said only one drink is per voucher, so I didn't contest. However, another guy served us with same second drink without asking our choice. I requested the first person to remove the ice from the glass but he rudely said he is busy. This was one big negative

The location is the only good thing about this accommodation. Our big issue was exhaust fans in the bathrooms don’t work, so if you have a hot shower it’ll saturate everything inside the bathroom like a steam room. I addressed this with staff and management they offered me the keys to another room the same and said “it’s the building not the rooms, the owner doesn’t want to spend money on 25 year old building as it’s to expensive to fix the exhaust fan system” The only compensation the staff could offer us was “drink vouchers” at their in house bar, which is closed after 6pm (after 6pm at the time) When I asked why nobody else complains about this, they said everyone says the same thing, but nothing can be done. If you plan on doing makeup or using the bathroom for anything other than a steam room, forget it, book somewhere else.

Odd smell in the rooms, I had to have the balcony doors open all the time. Even the closest had a musty smell. So be aware to leave your clothes hanging in there, bring a deodorising agent. Bathroom is small. The hotel and rooms are clean. Breakfast was great value, with excellent service. However I found paying for breakfast on demand was .32c more expensive than adding it to your room, likely due to electronic card payments. No big deal, just weird- as upon checking out, an electronic payment was also used. The hot tub was full most of the time. Short walk to the central activity areas. Great location. Hotel bar closed exceptionally early for a weekend. Hotel check in staff were friendly.